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Give business banking customers what they’re looking for
Business banking customers' needs are more complex than personal customers. They engage more frequently with their financial institution, often carrying out multiple transactions at once, with large quantities of mixed media deposits and change orders common. As physical media like notes and coin remains a firm consumer payment choice, financial institutions (FIs) face the dilemma of how to reduce lengthy teller transactions while still offering great experiences in the branch.
Did you know?
- There are estimated to be more than 350 million small businesses globally.
- More than 60% of small business customers make deposits at their branch daily or two times a week.
- Teller staff remain crucial for providing consultative and advisory services. Branches remain a critical component of any banking relationship.
Enable more transactions remotely
By offering a series of solutions, FIs can deliver convenient banking for time-starved business customers.
Automation
By automating business banking transactions through devices like card dispensers, statement printers, check deposit machines, coin counters and cash recyclers, self- and assisted-service channels empower financial institutions to expand service offerings to their business customers.
Automated deposit ATMs and ITMs like the NCR Atleos SelfServ 80 Series enable high-capacity cash and check deposit, recycling capabilities and immediate access to funds. ITMs provide 24/7 convenience, allowing small businesses to transact on their own terms while offering the option for seamless teller support when needed. Today, 95% of business banking transactions can be completed at these self-service channels, delivering greater control and flexibility in managing finances.
Buy now, order ahead
Offering advance purchase and fulfillment services allows business customers to order cash ahead and then pick up at branch locations when it suits them. With Prestage Order Ahead the branch teller sees and fulfills orders for their location notifying the customer when their order is ready for pickup.
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Explore our business banking solutions
For small/medium business (SMB) owners, time really is money. Making banking quick and simple is an important differentiator. Cloud scanning enhances business agility by empowering multiple users to seamlessly scan checks and print receipts across diverse devices (smartphones, tablets, workstations, etc) without the need for device-specific software installations. This simplifies remote check deposits for larger SMBs, allowing their finance teams to easily access and process funds, ultimately improving cash flow.
Transforming the branch?
NCR Atleos SelfServ 81 SmartBranch can also be used for account services such as: card issuance, document scanning or bill payments. Add to this the ability to have your SmartBranch in more locations, you are unlocking the potential to expand your brand and reach more customers.
All can be accompanied with appropriate signage, concierge and assisted service to assist with migration of more than 95% of routine business customer transactions.
Small business banking is not just about providing a bank account to a business. It is about the complete relationship value and ensuring high availability for business customers to transact where and when they want.
Discover our business banking solutions
Automate bulk coin acceptance in and out of the branch
Help your business customers transact anytime, anywhere they want. Our industry-leading technologies offer faster coin processing, putting your customers back in control of their time.
*Please note - For any coin sidecars alongside a through-the-wall (TTW) SelfServ ATM (such as SelfServ 84), such deployments must be inside of a branch lobby or vestibule location, not in an exterior environment.
Automate rolled coin dispense anytime, anywhere
Streamline business customer service at your branch with rolled coin dispense and the NCR Atleos SelfServ 80 series ATM. Eliminate time-consuming coin transactions and free up your customers to focus on what matters most: running their business.
*Please note: Coin sidecars for through-the-wall (TTW) SelfServ ATMs (such as the SelfServ 84) must be installed within a branch lobby or vestibule, not in an exterior environment.
Building on the award-winning NCR Atleos SelfServ 81, NCR Atleos SmartBranch reimagines the branch experience for the future
NCR Atleos SmartBranch optimizes branch operations by migrating up to 99% of teller transactions (eg. counter services, account services, merchant services) to self-service channels.
NCR Atleos SmartBranch offers best-in-class configuration options, allowing each unit to be tailored to the unique needs of individual branch locations. Deliver branch services that meet your business customers' needs 24/7. Extend your branch network's reach to better serve customers while optimizing costs and minimizing your physical footprint.
Fast and convenient 24/7 ATM deposit solutions for your business customers
Simplify daily deposits for small businesses. Authorize any employee to securely deposit checks, cash and payment slips into a sealed bag or envelope. Conveniently drop off deposits using either the direct keylock or the ATM with a secure PIN card.
If the deposit is made as an ATM transaction, the NCR Atleos SelfServ Business Deposit Night Safe ATM will print a deposit receipt. Businesses receive instant proof of deposit, including the date, time and amount. Transform your ATMs into extended-service mini-branches, seamlessly integrating with exterior ATMs for a more uniform look with no additional floor space adjustments required.
We work with leading communications service providers and network OEMs to help with...
Check cashing to the penny
Depositing of mixed media cash, coin and checks
Overlimit cash withdrawal
Account transfers and opening
Card issuance
