Challenges IT decision-makers face around enterprise network investments

NCR Atleos Telecom & Technology division commissioned Technology Business Research, Inc. (TBR) to examine the factors IT leaders consider when making enterprise networking investment decisions.

This study encompassed 120 US-based enterprises in the manufacturing, retail, banking and energy industries. Through in-depth interviews with IT leaders and a survey of a broad cross-section of senior IT professionals, significant data points and key takeaways arose, including:

  • Security concerns and the complexity of network management are a top challenge
  • LAN and WAN are now lower priorities due to investments in those services to support remote workers and customers over the last five years
  • Technology innovation and cost considerations are the main drivers influencing decisions to address network challenges
  • Improvements in network traffic visibility and diagnosis are emerging as a key area of focus for IT departments
  • The cost of IT solutions is always a factor but not necessarily the primary consideration for decision-makers

Our white paper provides a deeper dive into the research findings, highlighting key topics of consideration, pain points, catalysts for investment and outcome expectations surrounding network technology. It also showcases how IT decision-makers expect the role of networking to evolve within their organization and beyond.

Thank you
For your interest in our research paper, "How enterprise IT decision makers are tackling network challenges", access the paper here.