How Credit Union 1 executed its growth strategy
Learn how NCR Atleos helped Mark Burgess transform Credit Union 1 (CU1) ATMs into unique customer endpoints, rivaling traditional branches in all aspects and re-infusing customer and member interactions with a personal connection.
Mark Burgess from CU1 on NCR Atleos ITM technology
Learn about other FIs that embrace NCR Atleos ITM technology
North Shore Bank
How NCR Atleos helped fix staffing issues and optimize the self-service channel with ITM technology
Y-12 Credit Union
Expanding self-service options at ITMs helps reduce member wait times and improve operational efficiency
Tampa Bay Federal Credit Union
Tampa Bay Federal Credit Union deploys ITMs to improve branch-level relationship focus
Let us show you how we can help
Extending the human touch with interactive tellers
Interactive teller machines (ITMs) enable you to interface with your customers and members anytime, anywhere. They provide live, in-person advice, assistance, education and reassurance via video on demand, empowering you to move up to 95% of transactions away from the teller line to self-service.
ITMs empower your customers and members to make deposits in cash, coins and foreign currencies, get replacement debit cards, transfer money between accounts, make payments or use their ID and signature to apply for a mortgage or insurance policy, all without having to visit the branch. Financial institutions (FIs) benefit from a more efficient utilization of tellers that can support customers in multiple locations, helping you meet your customers and members where they are and on their terms.
Introducing ITMs requires fewer tellers in physical branches, shifting their role to advisory and freeing them to sell high-value products while remaining available for more complex transactions. A centralized remote teller location helps you keep real estate costs down.
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Of the global market
Of the US market
NCR Atleos is the leader in ITM deployment, with 58% of the global market and 85% of the US market.