NCR Atleos COO Stuart Mackinnon conducted a video interview on CUbroadcast to cover NCR Atleos' five banking trends for credit unions to watch in 2024. Stuart explained that these latest trends are a result of consumer preferences continuing to shift at a rapid pace -- and banks and credit unions are being challenged to adapt to evolve with customer expectations. Financial institutions across the globe today face lingering economic pressures that make driving efficiencies and optimizing processes a significant priority.

The trends Stuart discussed are:

1. Self-service banking strategies are prioritized
2. Cash remains a global mainstay
3. Physical banking touch points will look (and feel) different
4. The as a Service model grows and expands
5. Better options for the under and unbanked will gain momentum

Watch the video interview here.