Networking Technology Providers

Global managed network services

Helping you deliver a consistent, world-class customer experience in 160 countries around the globe.

Your global partner for hardware support and field services

Extend your reach and deliver the highest availability to your global customers. We offer managed services to augment your ability to cater to your customers' demands of high-performing networks. We support you by partnering with communication service providers and system integrators for a smooth expansion and reach.

Services

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Manage

ManagDeploy and maintain

Field service delivery expectations must evolve in an “always on” world where customers demand optimal network performance at all times. With global logistics, deployment and on-site maintenance capabilities, we can support your solutions consistently and deliver on your brand promise all around the world.

Services include: site preparation, staging, IMACD (install, move, add, change, de-install), maintenance, CallOne remote coordination, end-of-service life support, transition management and account support
Engineers trained in specific Health, Safety, Security and Environmental (HSSE) standards to support industry and customer specific regulations

Design

Proven Success

Leading Global Optical Services Partner

A global supplier of telecommunications networking equipment, software, and services relied on a large patchwork of providers creating no partnership, lack of consistent delivery experience and limited ability to drive strategic improvements in capabilities and service levels.

NCR Atleos services included

Multiple optical networking platforms including fiber optic installs for 3K+ PoP sites
Field maintenance for 27K+ devices in 45+ countries
Deployment services including site surveys, equipment cabling and installation
Professional Services for optical commissioning, test & turn-up
Help Desk Services for 12K+ requests per month via voice, web and email

As a result, the customer was able to reduce supplier base from 100+ to a few strategic partners. They increased attach rate, expanded service offerings into new countries and markets to drive services growth.

With us by your side, you can do anything

Our ecosystems bring together the best-in-class hardware, software and services to deliver on what customers want, when they want it.

SD-WAN/SASE

Network Functions
Virtualization (NFV)

Optical Networking

Cloud/Edge Computing

Wireless

LAN/WAN

Connect with Our Networking Technology Solution Team.

See how NCR Atleos can transform your network infrastructure and operations.

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We work with leading communications service providers and systems integrators to help

Drive higher availability

Our extensive training and proven global processes enable us to resolve issues the first time, and we have the SLA track record to prove it.

Reduce cost and risk

By consolidating your global services requirements with us, you can reduce cost, administrative hassle and risk with our mature, ITIL aligned processes and compliance with industry standards.

Extend your global reach

With coverage in 160 countries and a network of Service Operations Centers, we deliver a consistent experience to your customers around the globe.

Learn more about our capabilities

Field services

Extending your capabilities and delivering on your brand promise with technical expertise and global coverage.

Remote services

Proactively managing the entire support lifecycle of the network infrastructure with end-to-end remote service capabilities.

End of service life support

Balancing strategic solution priorities with equipment manufacturer end-of-service-life initiatives.